Support
How can we help?
Write to soporte@recepcionlabs.io — we usually reply within 24 hours.
Getting started
How do I start using Salon Control OS?
Create your account, fill in your salon details, and book your first appointment. Your 14-day trial starts then.
Do I need a card to try it?
No. You can explore the product without entering a payment method.
Plans and pricing
How much does it cost?
Esencial: $299 MXN/mo (1 professional). Equipo: $549 MXN/mo (2 to 10 professionals, one price). Empresa: from $1,199 MXN/mo, for multi-location operations. See more on Plans.
What happens when my trial ends?
Your account and your data stay intact. To keep using every feature, you choose a plan when you are ready.
Can I change plans later?
Yes, at any time from your account.
Your account and your data
How do I close my account?
From account settings, with confirmation. Your contact data is deleted; by law, we keep financial and audit records for the period the law requires.
Technical support
Something is not working as I expected. What should I do?
Write to soporte@recepcionlabs.io with as much detail as you can (what you were trying to do, what you saw on screen) and we will resolve it as soon as we can.